Channels

Reach everyone.

One assistant for every channel your customers write on. And on six of them it writes first: your followers on Instagram and Facebook, and everyone who opted in.

Contact salesHow it works ↓
Enquiries inReach-out

Followers become new customers.

87%ready to buy
  1. Followersees your posts
  2. The door opensfollows, writes, comments or replies to a story
  3. Reply in 3 son the channel they use
  4. New customerappointment booked
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Reach-out

And when nobody writes?

Then we write. Your followers on Instagram and Facebook directly, everyone else once they have been with you or opted in. Every platform has its own rule for this, and here it is.

No bought lists. Anyone who objects is removed at once, and the assistant remembers that across every channel.

Reach-out works here

  • Instagram DMTo followers, without them writing first
  • Facebook MessengerTo followers, without them writing first
  • WhatsApp BusinessApproved template onlycosts
  • TelegramOpt-in onlyfree
  • EmailOpt-in onlyyour own sending
  • SMSOpt-in onlycosts

Replies only here

  • Instagram commentPublic replies only
  • Facebook commentPublic replies only
  • Website chatOnly while the window is open
  • Apple Messages for BusinessNot possible

Calm

Win-backs after 6, 12 and 24 weeks. Then 8 weeks of quiet, sending between 9 and 19, at most 200 messages per run.

Full throttle

From 3 weeks on, no cooldown, around the clock, no cap. That is the “Aggressive growth” package.

Both speeds keep the same four things: objection, opt-in, open window, approved template. Those are Meta’s rules and German competition law, not ours. Without them the account is blocked within a week and the first legal warning is in the post.

Hours versus seconds.

The rules, channel by channel

Instagram

active
DM: 24 hoursComment: 7 daysWrites to youReplies to a storyMentions you in a storyClicks a chat adFollows the accountComments on a postReach-out: To followers, without them writing first
What matters
  • You can message followers directly, even without a prior message.
  • Anyone who does not follow stays behind the 24-hour window.
  • Needs a professional account linked to a Facebook page plus app review by Meta.
  • One private reply per comment. A second one on the same comment is rejected.
  • It must go out within 7 days of the comment.
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Facebook

active
Messenger: 24 hoursComment: 7 daysWrites to youComments on a postClicks a chat adFollows the accountReach-out: To followers, without them writing first
What matters
  • You can message page followers directly, even without a prior message.
  • CONFIRMED_EVENT_UPDATE is the reminder tag. Using it for an offer is the fastest way to lose messaging access.
  • Recurring notifications need their own explicit consent from the person.
  • One private reply per comment, within 7 days.
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WhatsApp Business

active
Window: 24 hoursWrites to youClicks a chat adFills in a formReach-out: Approved template only
What matters
  • Templates are submitted and approved per language before you may send them.
  • Marketing templates carry per-person frequency limits. Sending more does not deliver more.
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Telegram

active
Window: No expiryStarts the botWrites to youReach-out: Opt-in only
What matters
  • The person must press Start once. There is no way around it, and no cold DM exists.
  • After Start the window never closes. That makes Telegram the cheapest place to keep a relationship alive.
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Email

active
Window: No expiryFills in a formHas booked beforeWrites to youReach-out: Opt-in only
What matters
  • Marketing to a German address needs prior consent. Double opt-in is the standard that survives a complaint.
  • §7 Abs. 3 UWG allows existing-customer mail about similar own services, if they were told at collection and every mail carries a working unsubscribe.
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SMS

application needed
Window: No expiryFills in a formHas booked beforeReach-out: Opt-in only
What matters
  • Same consent regime as email, in practice without the comfort of §7 Abs. 3.
  • No attachments, no buttons. A reminder channel, not a conversation channel.
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Website chat

active
Window: 2 hoursIs on your site right nowReach-out: Only while the window is open
What matters
  • Reach ends when the tab closes, unless you capture an email or a number during the conversation.
  • The whole job of web chat is to hand the person to a channel that persists.
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Apple Messages for Business

application needed
Window: No expiryWrites to youReach-out: Not possible
What matters
  • Customer-initiated only, always. Apple does not allow a business to start the conversation.
  • Registration with Apple plus a messaging service provider. Realistic for a chain, not for one salon.
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What we do not build

There are vendors that message every new follower automatically. That only works through routes Instagram explicitly forbids, and it ends in a suspended account. Not maybe, but eventually for certain. We do not do it, not even on request.

No phone farm

No rack of devices pretending to be people.

No CAPTCHA bypass

A CAPTCHA is a no. We treat it as a no.

No disguised browsers

No fingerprint spoofing, no proxy rotation.

No bought lists

Every contact comes from your own business.

The route that works is duller and it lasts: open more doors. A post that provokes questions. A sticker in a story. A link to the Telegram channel in the bio. An opt-in at the till. Each of those doors turns a silent follower into someone you are allowed to address. Retention keeps them open and speaks up the second one opens.